We have been providing electrical repair and service and honouring our no-getting-off-the-hook warranties and guarantees to home owners since 1983. How do we do it? How do we make sure we are still in business when you need us?
Every client service call solves a problem. Every problem solved has lessons to be learned. We dissect every difficult troubleshooting opportunity as a team, making sure our staff has the solutions to the widest variety of situations that can pose problems for our home owners. We train on safety: for you, for the technicians in your home as well as advances in electrical safety.
We research new products and innovations so our clients can have the benefit of improved technology.
You need only to think back to the last few meals that you ate at a restaurant to remind yourself that customer service training matters. Did the waiter get the order right? Did you get your meal exactly as you expected it? Were you carefully attended to?
Maybe you asked for technical help from a neighbour or co-worker. Did you wonder if the advice you received was really correct and complete? Our technicians listen carefully to your request and assess your project fully so they clearly understand what the goals of your project are and how best to get there.
We are currently working to the standards of the 25th EDITION of The Canadian Electrical Safety Code (2012). You need up-to-date understanding of the electrical rules of your project so that it is as safe as possible and will pass the required inspections.
Please visit our testimonials page. We are very proud to get these wonderful reports of our work and service.
We were voted the Readers Choice Best Electricians in the Orillia Packet and Times in 2011, 2012, 2013 and 2014. You can see for yourself at The Shock Doctors Best of Orillia
At The Shock Doctors, we are frequently asked to recommend Lighting Companies that provide beautiful fixtures for use indoors and out. We are pleased to recommend the following lighting companies:
" Very satisfied with everything. Terry went out of his way to help us - Thank you very..."
- Gord & Joan Hopkins, Orillia, ON, June 2015View All