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Zero Defect Policy

Zero Defect Policy

The Shock Doctors belong to the The Electrical Safety Authority’s Authorized Contractor Program.

The Shock Doctors” are proud to be a member of the Electrical Safety Authority’s Authorized Contractor Program since its inception. This program recognizes contractors who consistently perform code-compliant work.  We guarantee all of our work and maintain a zero defect policy.

As a result of our performance record, the Electrical Safety Authority has granted us the status of ACP Authorized Contractor:


Benefits Include:

  1. The privilege of audited work, rather than conducting 100% electrical inspections on all our installations. This means fewer disruptions for many of our clients.
  2. Expedited inspections when coordinating with other tradesmen meaning no holdups on multi-trade projects.
  3. Emergency service re connections so clients have no wait time getting power restored after an emergency.

Zero Defect Policy

We value this relationship with the Electrical Safety Authority.  To ensure we continue to reach their high standards, we have a zero defect policy.

Our technicians are trained to contact the Electrical Safety Authority for clarification on any aspect of an installation that may result in a defect. This way both the client and the Electrical Safety Authority Inspector know the Electrical Safety Code has been followed to the letter.


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